We understand that sometimes things just don’t fit, or you might have ordered the wrong size. Fear not. As long as the items are in their original state, are not worn (of course try them on but with underwear on and be cautious with make up) or washed and have all their initial tags and labels, you can return the item within 14 days from delivery.
Shipping charges are non refundable, unless the item was initially (and not during transport) damaged. If you need to make a return, you will be responsible for the shipping costs. We recommend tracking your shipment as we cannot refund you if we do not receive it.
To make this world a bit more eco friendly, we decided to only send online invoices to your email. In case of a return however, we need to know which of all the lovely orders sent out there, is coming home. In that case, you need to print and fill in this form .
Look at your invoice from firstname.lastname@example.org to fill in any detail you are uncertain of. You only need to fill in the last column if you would like an exchange instead of full refund.